Creative Strategy
As a results-driven strategic Creative Director, setting clear objectives, goals, and KPIs is embedded in my creative development process.
I start by understanding nuanced business objectives, researching the competitive landscape, empathizing with the needs of the end-user, and seeking alignment with strategic marketing goals. Once it’s clear why we’re embarking on any creative initiative, we can tighten the brief and begin building a strategic creative campaign.
From A/B testing email subject lines, to multivariate testing across social media campaigns, having a sound creative strategy and clear KPIs makes it so much easier to test, learn, and pivot for optimal results.
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In the above example, we were testing whether we could increase program engagement by targeting two active segments based on their style preferences. Persona A leaned more bohemian and casual, and Persona B tended to be more classic and polished. The email in the center represents a generic monthly newsletter that was sent to inactive guests.
To meet the needs of this test, we shot unique photography specifically for each segment in our in-house photo studio, and we crafted individualized copy that catered to each persona’s specific style interests.
It was an interesting multi-month exercise with surprising results!